How To Handle A Potential Medicolegal Case?

Potential Medicolegal cases are on the rise due to patient awareness towards compensation claims (ex-gratia) and court litigation leading to a compensation scheme. After being crippled by the pandemic , healthcare workers all around the world are still struggling to cope with the patient’s high demands e.g quality healthcare facilities and overall services. Daily in all major city hospitals, healthcare workers face a tsunami of patients who are in need of acute care and hospital admission. This scenario alone is enough to trigger potential medicolegal complaints and further cripple the union of healthcare staff. Common issues that leads to a potential medicolegal complaint: Once a potential medicolegal case is identified , a grievance mechanism meeting is held between healthcare staff and the patient to help mediate so that it does not escalate to court litigation. If that fails then an internal inquiry is held with the aim to mediate and agree to a compensation (ex gratia). We try to avoid litigation as it takes a long time to settle and the agony of the whole process can be stressful and traumatic for both parties. Hospital internal inquiry , summon and subpoena is common news to all healthcare staff in the healthcare industry. To all those in healthcare , please DO NOT PANIC when you are called into an inquiry or to the court. In all situations , attendance during court proceedings and meetings is mandatory. Things can get daunting of course but you will have to trust the legal system to do their part in obtaining facts and defending cases. It goes the same with internal inquiry meetings , panels during the inquiry will ask relevant questions to better understand what has led to the alleged complaint. Panels are usually appointed senior consultants that represent the affected department. Post inquiry the report conclusion will generate prompts to better improve the short falls that have been identified. How should you behave during an internal inquiry or court proceeding? Always remember that the aim of these cases has always been fact finding and not fault finding. Stress and fatigue from our daily clinical errands can indeed contribute to more mental and emotional stress. It is wise to seek help if the stress is unbearable. Remember we are first and foremost human beings. As healthcare professionals we are bound to the duty of care as best we can. To produce quality care is first to take care and to love ourselves more before we can commit ourselves to the service. Good luck!

Read More
Please wait...

Media

Recent Posts