When patients walk into a clinic in Malaysia, the first experience isn’t with the doctor. It’s at the counter, with the person who greets them, registers them, and answers their questions. That first encounter often determines whether the patient...

Running a GP clinic is both a science and a business. While most doctors focus on delivering excellent patient care, the reality is that financial sustainability is what allows us to keep serving our communities in the long term. Over...

Your Team Is Your Legacy: Rethink it. In the world of private general practice, true excellence lies not only in the care you deliver to patients — but in the environment you create for those who stand beside you, day...

Here’s Why You Should In a world where healthcare is evolving rapidly, growth is no longer a luxury. It is a necessity. Yet, for many clinic owners, growth remains a balancing act—between serving patients, managing staff, and sustaining operations. In...

In today’s fast-evolving healthcare landscape, marketing has become a vital tool for clinics, health brands, and medical professionals. But with this visibility comes responsibility. In Malaysia, the KKLIU regulation stands as a critical safeguard—ensuring that health-related advertisements are ethical,...