Building A GP Clinic In Malaysia: A Step-By-Step Guide. (Part 1 – Planning)

Building a GP Clinic is not the same as treating patients.

Most doctors think that just because they know how to treat patients, they will automatically know how to build a GP clinic. This is a FALSE impression. 

Building a GP clinic and it is not just about treating patients, it’s also about building and running a business. A clinic business.

All the skills required to run a successful clinic business have never been taught in Medical School or even during our training in KKM. 

Building a GP (General Practice) clinic in Malaysia can be a challenging but rewarding process. It requires a comprehensive understanding of the healthcare industry, regulatory requirements, and patient needs.

In this 4 parts article, we will provide you with a step-by-step guide to building a successful GP practice in Malaysia.

The first part of building a GP clinic is the Planning stage. We will break down all the parts involved in this stage. 

1. Determine the type of service:

The first step in building a GP clinic is to determine the type of service to offer. In Malaysia, there is a high demand for primary care services, which include general medical care, health screenings, vaccinations, and chronic disease management. It’s important to research the needs of the community you plan to serve and determine what services are in high demand.

2. Determine the type/nature of business:

After determining the type of service to offer, it’s important to decide on the type and nature of your business. In Malaysia, you can register your business as a sole proprietorship, partnership, or private limited company (Sdn Bhd). It’s important to choose the right business structure to protect your personal assets and comply with regulatory requirements.

3. Determine the location:

The location of your GP clinic is crucial to its success. In Malaysia, it’s important to choose a location that is easily accessible and visible to potential patients. Consider factors such as foot traffic, parking, and proximity to other medical facilities. You may also want to consider setting up your clinic near residential areas or commercial centers.

4. Funding (Internal generated / Loan / Investor) & Budgeting with Proforma P&L:

Once you have determined the type of service, nature of your business, and location, it’s time to consider funding. Funding options in Malaysia may include internal generated funds, loans from financial institutions, or investments from individuals. It’s important to create a budget with a proforma profit and loss statement to ensure that you have the funds necessary to build and operate your clinic. Get in touch with us at MFM if you require help with funding.

5. Determine Solo or Group Practice:

After securing funding, you will need to decide whether to operate as a solo or group practice. In Malaysia, both options are viable, but a group practice may provide more resources and support. You may also want to consider partnering with other healthcare providers to offer a wider range of services.

6. Identify Consultants and Planner:

To ensure the success of your GP clinic, it’s important to identify and work with consultants and planners who can provide expertise in areas such as legal, financial, and healthcare regulations. In Malaysia, you will need to comply with regulations set by the Ministry of Health, the Malaysian Medical Council, and other governing bodies.

7. Identify Suppliers (drugs/labs/consumables):

Identifying suppliers for drugs, labs, and consumables is an essential step in building a GP clinic. In Malaysia, you will need to source your supplies from licensed suppliers who comply with regulatory requirements. You may also want to consider purchasing supplies in bulk to reduce costs.

8. Identify Leasor (if got heavy equipment):

If your GP clinic requires heavy equipment, it’s important to identify a reliable leasor who can provide the necessary equipment at an affordable cost. In Malaysia, you can lease or purchase medical equipment from licensed suppliers. It’s important to choose equipment that is suitable for your practice and complies with regulatory requirements.

9. Market survey and feasibility:

Before opening your GP clinic, it’s important to conduct a market survey and feasibility study. This will help you determine the demand for your services and identify potential challenges and opportunities. In Malaysia, you may also want to consider cultural and language barriers when conducting your market survey.

10. Staffing:

One of the key considerations when building a GP clinic in Malaysia is staffing. It’s crucial to comply with the Employment Act and ensure that you take into account paying your staff statutory contributions. When hiring, consider factors such as qualifications, experience, personality, and language skills. In Malaysia, it’s also important to provide staff with adequate training and continuing education to ensure they are up-to-date with the latest medical practices.

11. Identify potential contractors:

Identifying potential contractors for construction and other services is an important step in building your GP clinic in Malaysia. It’s crucial to find the right contractors who have experience building clinics and are familiar with CKAPS regulations and requirements for the clinic built-up. This includes ensuring that the clinic is accessible to patients with disabilities, complying with fire safety regulations, and providing adequate ventilation and air conditioning. Research and select contractors who can provide quality services at a reasonable cost and who have a good track record of completing healthcare projects on time and within budget. Get in touch with us at MFM if you require reliable contractors. 

12. Shop for CMS:

Finally, selecting the right Clinical Management System (CMS) is crucial to the success of your GP clinic in Malaysia. A good CMS will help you manage patient records, appointments, billing, and other administrative tasks. When selecting a CMS, consider factors such as ease of use, security features, reporting capabilities, and the ability to integrate with other systems. In Malaysia, there are many CMS options available, so it’s important to do your research and choose the one that best meets the needs of your practice. It’s also important to ensure that your staff receives adequate training to effectively use the system.

In conclusion, building a successful GP clinic in Malaysia requires careful planning and execution. From determining the type of service and nature of business to identifying suppliers and potential contractors, each step must be carried out with precision and attention to detail. By following these steps, you can ensure that your GP clinic is compliant with regulatory requirements, efficient, and effective in meeting the needs of your patients and staff. In part two of this series, we will delve into the next steps of executing your plan, including submitting your plan for approval, monitoring renovation progress, procuring drugs and equipment, completing the necessary paperwork, and hiring staff. Check out MediQ Hub, a service that helps manage all your clinic’s boring non-clinical admin needs.

Check out MediQ Hub, a service that helps manage all your clinic’s boring non-clinical admin needs.

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